By the end of this 10-day training, participants will be able to:
Understand the architecture and services of Microsoft 365.
Configure and administer core Microsoft 365 services (Exchange, SharePoint, Teams, etc.).
Manage users, groups, and licenses in Microsoft 365.
Implement identity and access management using Microsoft Entra ID.
Integrate and manage hybrid identity environments.
Configure security, compliance, and conditional access policies.
Troubleshoot and monitor Microsoft 365 and Entra ID services.
Automate tasks using PowerShell and Microsoft Graph API.
Plan for identity governance and lifecycle.
Prepare for real-world administration and potential certification exams (e.g., MS-102, SC-300).
Overview of Microsoft 365 services and architecture
Introduction to Microsoft Entra ID (formerly Azure AD)
Licensing models and service plans
Tenant setup and initial configuration
Lab: Creating a Microsoft 365 tenant
Admin portals: Microsoft 365 Admin Center, Entra Admin Center
Managing users and groups
Role-based access control (RBAC)
Delegated administration
Lab: User and group management
Mailboxes, distribution groups, shared mailboxes
Email policies and transport rules
Mobile device management (MDM)
Lab: Configure Exchange Online policies and mail flow
SharePoint site management and permissions
Teams creation, policies, and lifecycle
Collaboration and compliance
Lab: Create and configure Teams and SharePoint sites
Identity concepts: cloud-only, hybrid, federated
Identity types and lifecycle
Introduction to Entra Connect
Lab: Create and manage Entra ID users and groups
Planning for hybrid identity
Installing and configuring Entra Connect
Password hash sync vs Pass-through authentication
Federation and Single Sign-On (SSO)
Lab: Configure Entra Connect for hybrid identity
Multifactor Authentication (MFA)
Conditional Access policies
Identity Protection
Entra ID P1/P2 features overview
Lab: Implement MFA and Conditional Access rules
Identity lifecycle management
Entitlement management
Privileged Identity Management (PIM)
Access reviews and role assignments
Lab: Configure PIM and access reviews
Microsoft 365 and Entra ID logs and reports
Alerts, diagnostics, and troubleshooting tools
Introduction to Microsoft Graph API
Using PowerShell for identity and Microsoft 365 tasks
Lab: Monitor and automate identity tasks
Microsoft Purview compliance portal overview
Data loss prevention (DLP), eDiscovery, and information protection
Simulated final project: Configuring a new tenant with governance, compliance, and security
Review & Q&A
Assessment / Certification readiness discussion