Advanced Program To Develop The Skills Of Managers Of The Offices Of Leaders, Ministers
Advanced Program To Develop The Skills Of Managers Of The Offices Of Leaders, Ministers
Course Code:
SO14
►Course Objective
Define and apply the new roles of executive assistants and administrators to meet modern challenges
Use technology to get more done and to stay connected with the office and their boss
Plan and organize work flow effectively by filing, documenting, sorting, indexing, and retrieving corporate documents in the most appropriate manner
Create quality standards for a motivating and productive office environment
Demonstrate a better command of the English language including the meaning and spelling of words, grammar, and the rules of writing
Identify and improve the competencies they require to keep generating added value services
►Target Audience
This course is designed for people who have graduated from an office administration program or have several years of documented work experience in the secretarial or office administration fields. It will also benefit those interested in qualifying for entry level supervisory or managerial office positions,
as wellas those currently in related positions and seeking to improve their professional knowledge and skills in order to succeed in today's high technology offices.
►Course Outline
DAY 1
New roles for new times
The changing organization
The role of management in the workplace
The main tasks of office managers
New roles for new times
Optimizing communication and influence
Fostering a professional attitude
Producing results from various activities
Use of technology to get things done
DAY 2
Mastering data management, indexing and archiving
Mastering filing systems
Five secrets to organize files better
Electronic archiving
Records management
The records and information cycle
DAY 3
Common problems in records management
Rules for indexing personal and business names
Cross referencing personal names
Creating a motivating and productive office environment
Design and productivity
Feng Shui office design: the art of working (tips and basic steps)