Preparatory operations management, strategic logistics & effective supply chain
Course Code: PM10
Course Objective
- After completing this course you will have a thorough understanding of competitive advantages, strategic plans, activities and critical decisions that are required when managing operations in an organization. You will know the characteristics of an operations manager and the relationship between operations, productivity and competitiveness. This course will help you gain a good knowledge of inventory and quality management.
Target Audience
- This course will mainly benefit to purchasing managers, senior buyers, project managers, civil engineers, construction managers, contractors, sub-contractors, site engineers, senior management, and government agencies, architects, construction professionals, and anyone responsible for purchasing at a senior level who seeks to enhance their skills further.
Course Outline
Day 1 – Operations Management
- Operations management: introduction
- Definition – operations management
- Operations management: distinction between manufacturing and service organizations
- Characteristics of operations managers
- Operations management: relationship between operations, productivity and competitiveness
Day 2 – OPERATIONS MANAGEMENT STRATEGIES
- Operations management strategies
- Operations management strategies: capacity planning
- Operations management strategies: facilities location planning
- Operations management
- Operations management strategies: facilities layout planning
- Operations management strategies – aggregate planning
- Operations Management Strategies: Scheduling
- Operations management strategies: materials requirement planning
- Operations management strategies: maintenance control
- Operations management strategies: evaluation of performance
Day 3 – APPLYING OPERATIONS MANAGEMENT
- Application of operations management systems: inventory management
- Operations management: inventory management techniques
- Operations management: inventory management techniques
- Operations management: inventory management techniques
- Operations management: quality management
Day 4 – Plant and Supporting Facilities
- Facilities task cycle
- Criteria for equipment selection
- Handling risks
- Facility layout
- Maintenance
- Summary
- Further reading
Day 5 – People and Quality
- Quality: basic definitions and system
- Customer-supplier chains
- Total quality management (TQM)
- Tools and techniques of quality
- Implementation of TQM
- Summary
- References
- Further reading
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