Cargo Skills and Procedures for Professionals
Course Code: CL02
Course Objective
▪ Understand the specific air cargo ‘language’ and terms
▪ Outline the end-to-end process overview of air cargo transportation from booking up to delivery to the consignee
▪ Use IATA’s The Air Cargo Tariff and Rules (TACT) manuals for specific country and carrier regulations
▪ Apply the correct cargo acceptance procedures
▪ Understand the conditions of carriage
▪ Complete an air waybill, the official contract of carriage
▪ Calculate air transportation charges
▪ Provide a basic customer service skills set to participants
Target Audience
- This course will mainly benefit to purchasing managers, senior buyers, project managers, civil engineers, construction managers, contractors, sub-contractors, site engineers, senior management, and government agencies, architects, construction professionals, and anyone responsible for purchasing at a senior level who seeks to enhance their skills further.
Course Outline
Day 1 – Air Cargo Industry Regulations
- Air Cargo Agency
- TACT Manual Overview
- Aircraft Structure & Loading Limitations
- Handling Facilities: Airports & Cargo Terminal
Day 2 – Cargo Booking Process
- Customer Service Excellence
- Cargo Acceptance
- Cargo Security Overview
Day 3 – Cargo Rates & Charges
- TACT Manual
- Chargeable Weight
- Currencies
- Minimum Charges
- General Cargo Rates
Day 4 – Cargo Process & Documentation
- Shipment Documentation
- Export/Import Documentation
Day 5 – The Airway Bill
- Condition of Carriage Overview
- Loading/Unloading
- Cargo Build-Up Process
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Date & Location