Troubleshooting Process Operation

Course Code: EM24

Course Objective

  • Participants attending the course will:
  • Gain a broad understanding and appreciation of the core functional aspects of how an effective operational process should operate
  • Review the five standard maintenance improve tactics and their selection technique to ensure reliable process plant & equipment
  • Learn how to develop a comprehensive operational process resource and support system analysis
  • Understand the principles of PAS 55, the most recent maintenance process audit standard
  • Gain insight and understanding into the unique leadership and motivation principles required for technical management


Target Audience

  • Engineering and Technical Managers and Supervisors from any industry
  • Maintenance Planners and Coordinators
  • Operations and Manufacturing Managers and Supervisors
  • Foremen and Team Leaders
  • Plant Engineers and Process System Managers
  • Section Engineers and Planners


Course Outline

DAY 1: Review of Basic Modern Operations Practice

  • Review of modern operational practice in the light of the global economic recession
  • Integration of maintenance and production to establish a world class operations department
  • Generic performance measurement model using a 6 point scale
  • Combining the parameters of speed, quality, and cost in maintenance performance measurement
  • The 10 point planning standard and the role of the planning department
  • Developing effective strategies for the operational process in order to achieve organizational excellence and continuous improvement

​​​​​​​DAY 2: Standard Maintenance Improvement Initiatives

  • Selecting the ‘correct’ maintenance tactic mix
  • Reliability Centered Maintenance (RCM)
  • Total Productive Maintenance (TPM)
  • Condition Based Maintenance (CBM)
  • Time Based Maintenance (TBM)
  • Run-To-Failure (RTF)

​​​​​​​DAY 3: Operational Resource Analysis

  • A ‘blueprint’ for effective operational practice
  • Resource and support system analysis with ‘Gap Analysis’
  • Leadership development and motivation of operations employees
  • The PAS 55 Maintenance Process Standard
  • Principles of information management
  • Risk identification, assessment and control
  • Training, awareness and competence

​​​​​​​DAY 4: Problem Solving in the Operations Environment

  • Theory of inventive problem solving
  • Problem solving techniques and case studies
  • Exercises and facilitation

​​​​​​​DAY 5: Scenario Analysis and Action Plan Development

  • Review and analysis of your specific operations environment
  • Assessment assignment and scoring of your operational process


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Date & Location

Date : 14 January 2018

Duration : 5 days

Place : Kuala Lumpur

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Date : 22 April 2018

Duration : 5 days

Place : Istanbul

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