Course Code Training Course Start Date Duration Location
CS8 Customer Service Management: To achieve customer satisfaction and profits

09 February 2025

14 December 2025

01 September 2025

5

5

05

Kuala Lumpur

Cairo

Paris - France

CS9 The skill of dealing with consumer complaints

10 February 2025

21 December 2025

04 August 2025

5

5

5

Singapore

Cairo

Barcelona - Spain

CS9 Excellence in customer service (Advanced Level)

26 January 2025

13 July 2025

07 December 2025

10

10

10

Kuala Lumpur

Khobar

Cairo

CS11 analysis of Customer complaints

05 January 2025

02 November 2025

5

5

Cairo

Amman

CS14 Customer Service

03 February 2025

20 July 2025

16 November 2025

15

15

15

London

Cairo

Rabat

CS19 development of employees reception skills and the front deskes

18 May 2025

24 August 2025

21 September 2025

5

5

5

Cairo

Alexandria

Amman

CS23 Dealing with complaints and customer objections

29 June 2025

20 November 2025

25 August 2025

5

5

5

Kuala Lumpur

Cairo

Amsterdam

CS24 Service Excellence

26 January 2025

13 April 2025

20 July 2025

5

5

5

Sharm El-Shaikh

Dubai

Cairo

CS28 policies of Attract and retrieval the customers

26 January 2025

07 December 2025

10

10

Kuala Lumpur

Cairo

CS33 International standards in the quality of customer service

27 January 2025

20 July 2025

21 December 2025

05 January 2025

20 July 2025

15

15

15

15

15

London

Cairo

Rabat

Cairo

Amman