Course Code Training Course Start Date Duration Location
CS16 Customer Profiling TechniquesJ

21 April 2025

17 August 2025

21 October 2025

5

5

5

Amsterdam

Amman

London

CS20 methods of Measuring and evaluation of customer satisfaction

25 May 2025

07 September 2025

07 December 2025

5

5

5

Kuala Lumpur

Alexandria

London

CS33 International standards in the quality of customer service

27 January 2025

20 July 2025

21 December 2025

05 January 2025

20 July 2025

15

15

15

15

15

London

Cairo

Rabat

Cairo

Amman

CS35 Customer Satisfaction Measurement

23 February 2025

29 June 2025

30 November 2025

5

5

5

Manama

Kuala Lumpur

London

CS37 Effective administrative communication for clients service

09 February 2025

13 July 2025

13 October 2025

5

5

5

Kuala Lumpur

Cairo

London

CS49 management of customer committees work

23 June 2025

17 August 2025

02 November 2025

5

5

5

London

Cairo

Rabat

CS49 Integrated system for customer service and excellence in the quality of service and skills to deal with customers and clients in accordance with the quality approach

26 January 2025

06 July 2025

08 December 2025

5

5

5

Kuala Lumpur

Alexandria

London

EMG01 Electronic Business Management: the uses of computers in business administration

05 January 2025

13 April 2025

07 July 2025

5

5

5

Kuala Lumpur

Cairo

London

EMG15 new trends in the development of e-government services

03 February 2025

20 July 2025

16 November 2025

15

15

15

London

Cairo

Rabat

EMG18 Integrated program in e-Business Management

21 April 2025

17 August 2025

20 October 2025

5

5

5

Amsterdam

Amman

London