Course Code Training Course Start Date Duration Location
CS36 Integrated system to customers service and clients and excellence in the quality of service in accordance with the total quality approach

17 February 2025

13 July 2025

02 November 2025

5

5

5

Munich -Germany

Istanbul

Kuala Lumpur

CS46 Measuring customers satisfaction techniques

01 June 2025

21 September 2025

5

5

Kuala Lumpur

Istanbul

CS48 Integrated skills in VIPs service within the government institutions and the private sector

25 May 2025

16 November 2025

5

5

Amman

Istanbul

CS34 The challenges and pressures facing quality assurance in customer service

26 January 2025

04 May 2025

20 July 2025

5

5

5

Manama

Istanbul

Beirut

CS35 Innovation mechanisms and excellence methodologies in management of customers relationship and services

22 June 2025

28 September 2025

14 December 2025

5

5

5

Amman

Istanbul

Kuala Lumpur

CS36 Customer service in light of market challenges

17 February 2025

13 July 2025

21 December 2025

5

5

5

Munich -Germany

Istanbul

Kuala Lumpur

CS46 protocol of dealing with the phone for all employees

21 December 2025

13 July 2025

17 February 2025

5

5

5

Kuala Lumpur

Istanbul

Munich -Germany

EMG07 Creativity and excellence in e-mail

09 February 2025

30 November 2025

5

5

Dammam

Istanbul

EMG11 E-Management and the challenges of the future

19 January 2025

28 December 2025

10 August 2025

5

5

5

Kuala Lumpur

Istanbul

Doha

EMG14 The new public administration and e-government

23 February 2025

23 November 2025

14 April 2025

5

5

5

Amman

Istanbul

Amsterdam