| Course Code | Training Course | Start Date | Duration | Location |
|---|---|---|---|---|
| CS10 | Achieve outstanding performance in service and customer care and diplomacy in performance |
19 January 2025 28 December 2025 10 August 2025 |
5 5 5 |
Kuala Lumpur Istanbul Doha |
| CS12 | Excellence in quality of service and skills of dealing with customers and clients |
16 January 2025 09 November 2025 14 July 2025 |
5 5 5 |
Kuala Lumpur Dubai London |
| CS16 | skills of dealing with public complaints |
11 May 2025 20 July 2025 19 October 2025 |
5 5 5 |
Amman Istanbul Kuala Lumpur |
| CS17 | Efficiency and excellence in call centers technology management |
14 April 2025 17 August 2025 05 October 2025 |
10 10 10 |
Amman Istanbul Kuala Lumpur |
| CS18 | Customer Relationship Management (CRM) |
12 May 2025 18 August 2025 06 October 2025 |
5 5 5 |
Kuala Lumpur Istanbul Doha |
| CS20 | methods of Measuring and evaluation of customer satisfaction |
25 May 2025 07 September 2025 07 December 2025 |
5 5 5 |
Kuala Lumpur Alexandria London |
| CS22 | call centers management skills (Call Centers) |
05 May 2025 10 August 2025 |
5 5 |
Kuala Lumpur Doha |
| CS23 | Dealing with complaints and customer objections |
29 June 2025 20 November 2025 25 August 2025 |
5 5 5 |
Kuala Lumpur Cairo Amsterdam |
| CS25 | Modern skills to deal with Customers in the banking sector and development funds |
05 January 2025 16 February 2025 30 June 2025 |
5 5 5 |
Riyadh Kuala Lumpur Jakarta |
| CS28 | policies of Attract and retrieval the customers |
26 January 2025 07 December 2025 |
10 10 |
Kuala Lumpur Cairo |