Course Code Training Course Start Date Duration Location
SO28   Protocols and Etiquette VIP workshop

02 June 2024

25 February 2024

15 December 2024

5

5

5

Amman

London

Jakarta

CS3 Excellence and innovation in customer service and public relations and communications

21 January 2024

01 September 2024

5

5

Amman

Jakarta

CS11 analysis of Customer complaints

07 January 2024

03 November 2024

5

5

Cairo

Amman

CS13 Efficiency and creativity in dealing with complaints and customer care

12 February 2023

12 November 2023

5

5

Amman

Istanbul

CS16 skills of dealing with public complaints

03 March 2024

14 July 2024

20 October 2024

5

5

5

Amman

Istanbul

Kuala Lumpur

CS16 Customer Profiling TechniquesJ

03 March 2024

11 August 2024

20 October 2024

5

5

5

Manama

Amman

London

CS17 Efficiency and excellence in call centers technology management

11 February 2024

17 November 2024

5

5

Amman

Istanbul

CS19 development of employees reception skills and the front deskes

19 May 2024

25 August 2024

01 September 2024

5

5

5

Cairo

Alexandria

Amman

CS22 call centers management skills (Call Centers)

02 June 2024

08 September 2024

5

5

Amman

Doha

CS35 Effective skills to use the phone

04 February 2024

14 July 2024

10 November 2024

5

5

5

Amman

Alexandria

Kuala Lumpur