| Course Code | Training Course | Start Date | Duration | Location |
|---|---|---|---|---|
| CS11 | analysis of Customer complaints |
05 January 2025 02 November 2025 |
5 5 |
Cairo Amman |
| CS13 | Efficiency and creativity in dealing with complaints and customer care |
23 February 2025 23 November 2025 14 April 2025 |
5 5 |
Amman Istanbul Amsterdam |
| CS16 | skills of dealing with public complaints |
11 May 2025 20 July 2025 19 October 2025 |
5 5 5 |
Amman Istanbul Kuala Lumpur |
| CS16 | Customer Profiling TechniquesJ |
21 April 2025 17 August 2025 21 October 2025 |
5 5 5 |
Amsterdam Amman London |
| CS17 | Efficiency and excellence in call centers technology management |
14 April 2025 17 August 2025 05 October 2025 |
10 10 10 |
Amman Istanbul Kuala Lumpur |
| CS19 | development of employees reception skills and the front deskes |
18 May 2025 24 August 2025 21 September 2025 |
5 5 5 |
Cairo Alexandria Amman |
| CS21 | Customer Relations and Business Development Skills |
28 September 2025 14 December 2025 |
5 5 |
Alexandria Amman |
| CS27 | VIPs accounts management :create and sustain profitable customers relationships |
22 June 2025 14 September 2025 |
5 5 |
Amman Doha |
| CS35 | Effective skills to use the phone |
09 February 2025 06 July 2025 22 November 2025 |
5 5 5 |
Amman Alexandria Kuala Lumpur |
| CS48 | Integrated skills in VIPs service within the government institutions and the private sector |
25 May 2025 16 November 2025 |
5 5 |
Amman Istanbul |