Protocol & Protocol Skills
Course Code: PR17
►Course Objective
- Sharpen your diplomatic and social communication style
- Increase your confidence interacting with people from different cultural backgrounds
- Refine your personal appearance and professional image to build trust and credibility
- Explore accepted protocol for dealing with international and regional players
- Understand how to make introductions and use a business card effectively
- Understand how to dress for success in every business and social occasion
- Understand protocol for ordering in a restaurant, paying the bill and tipping
- Feel comfortable dining in business or formal situations, including fine table manners
- Learn how to design a formal invitation letter
- An overview of the best way to handle TV and radio interview.
►Target Audience
- Executives and Directors
- International Business Travellers
- Professionals who work with Diplomats & Dignitaries
►Course Outline
Day 1
- Understanding Etiquette
- Etiquette Defined
- The Importance of Business Etiquette
Day 2
- Networking for Success
- The Meet and Greet
- The Dining in Style
- Eating Out
Day 3
- Business Email Etiquette
- Addressing Your Message
- Grammar and Acronyms
Day 4
- Top 5 Technology Tips
- Phone Etiquette
- The Written Letter
- Dressing for Success
Day 5
- The Meaning of Colours
- Interpreting Common Dress Codes
- Deciding What to Wear
- International Etiquette.
Register for this course
Date & Location